TerraBoard® is engineered with sustainability at its core—offering a greener, smarter alternative to conventional packaging:

• Made with 100% recycled materials, including 75% post-consumer waste (PCW
  
• The mailers are biodegradable, compostable, and curbside recyclable, helping keep packaging out of landfills
  
• The production mill holds FSC and SFI certifications, ensuring responsible forestry and sustainable sourcing practices
  
• Lightweight yet durable, TerraBoard® thin, flexible structure reduces both its actual and dimensional (Dim) weight—helping businesses lower shipping costs and carbon emissions compared to bulky corrugated alternatives

TerraBoard® is moisture-resistant, not fully waterproof. It’s engineered to provide protection against light moisture and humidity during transit—keeping contents safe under typical shipping conditions. However, it is not intended for prolonged exposure to heavy rain or submersion. For added protection, many customers pair TerraBoard® mailers with inner liners or use them in controlled shipping environments.

TerraBoard® is designed primarily for indoor or standard shipping use, offering durability and light moisture resistance. While it can handle brief exposure to outdoor conditions—such as during last-mile delivery—it is not built for prolonged outdoor use, direct rainfall, or extended exposure to sunlight. For outdoor applications, additional protective packaging is recommended to ensure content integrity.

Standard lead times for TerraBoard® orders typically range from 5 to 10 business days, depending on order volume, customization requirements, and shipping location. For high-volume or custom-printed orders, additional production time may apply. All orders ship from Louisville, KY, allowing for efficient delivery across the U.S.

If you have a specific timeline or deadline, we recommend contacting our team directly to confirm availability and expedite options.

Yes, expedited shipping options are available for most TerraBoard orders. If you have a tight deadline or require faster delivery, please let our team know during checkout or contact us directly. We’ll work with you to select the best expedited method based on your location, order type, and timeline.

Please note that expedited options may depend on inventory availability and order volume, especially for custom-printed items.

Yes—switching to TerraBoard® can significantly reduce your DIM-weight shipping costs. TerraBoard® mailers are thinner and more flexible than corrugated boxes, which means they often fall under lower dimensional weight brackets when calculated by carriers. This allows businesses to:

• Lower shipping rates
• Avoid upcharges from oversized packaging
• Optimize fulfillment for lightweight, non-fragile items
  

Combined with its lightweight recycled materials, TerraBoard® is a cost-efficient, eco-friendly alternative to bulkier packaging—helping you save on both shipping and sustainability goals.

Choosing the right TerraBoard® mailer size depends on the dimensions, thickness, and fragility of your product. As a general guide:

• 6" x 9" - Ideal for small items like documents, phone accessories, or stationery
  
• 9" x 12" / 10" x 13" - Great for apparel, books, or flat merchandise
  
• 12" x 15.5" / 14.5" x 19" – Suited for bulkier apparel, catalogs, or light boxed items
  

To ensure a proper fit:

• Leave a 0.5"–1" margin on each side of the item
• Consider your item’s thickness and foldability
• If shipping fragile or oddly shaped items, you may want to combine with inner padding
  
  

Still unsure? Reach out to our team at 1-502-810-1255 we’ll help you find the best size for your specific use case.

Please submit a custom quote form or contact our customer service support at 1-502-810-1255 to inquire.

Yes. We offer volume-tiered pricing and partner support for resellers, fulfillment centers, and packaging distributors. Visit our Wholesale page to apply.

Most custom printed orders ship within 10–14 business days after artwork approval.

At this time, we primarily serve U.S.-based businesses. For international inquiries, please contact our team directly.

TerraBoard® mailers are 100% curbside recyclable. They are not compostable, but they break down safely in standard paper recycling streams—no special facility required.

Yes. Our paper mill partners are FSC (Forest Stewardship Council) and SFI (Sustainable Forestry Initiative) certified, ensuring responsible sourcing.

Yes, we can print with water-based inks upon request. This minimizes environmental impact and maintains recyclability.

No. TerraBoard® is 100% plastic-free—unlike many padded mailers or poly-bag alternatives.

TerraBoard® is tear-resistant but not completely tear-proof. It holds up well during transit and resists bending or puncturing better than poly mailers.

TerraBoard® has a burst strength rating of 90 Mullen, meaning it resists pressure and protects contents during rough handling.

Yes, we offer a two-way option with dual adhesive strips and a perforated flap for easy resealing during returns.

We can print up to five colors, including full-color CMYK on kraft or white stock.

Yes. We provide dielines, design guidance, and basic layout assistance if needed.